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8. Re: BEWARE - Do NOT book a car rental through Priceline.com. 5 years ago. Totally agree and I often do. However time pressures sometimes means it’s easier to see the sort of prices on offer on an aggregator site rather than traveling through each supplier individually. I’ve learned a lesson though. Reply.
3 years ago. Kirk, you did not rent a car from Priceline, you rented from a rental company and had Priceline book it. That means you are held to the terms you agreed to with both companies. You are not entitled automatically to a refund because you had personal things go wrong.
And some rental companies charge a penalty fee for returning early. So after paying the penalty fee and the higher daily rate, there might not have been anything left to refund. The car rental company didn't want to take the time to explain this to you and directed you back to Priceline. Perhaps whoever you contacted as Priceline didn't want to ...
Car rentals thru an OTA/TA/airline website etc are the easiest transactions possible, easier than air or hotels, and that means back end as well as front. Direct links (that means computer links) from any number of car rentals companies to Priceline, instant confirmation. All the rental companies rental and location policies available on one site.
I made a mistake by choosing Priceline. Booked a car via Priceline for a 3rd grade company called 'Routes Car Rental' first booking was a mistake as I booked a commercial truck for me, upon checking with 'Routse Car Rental' I was notified that I require to change it to normal vehicle due to license restrictions.
Car rentals are booked thru direct computer links to Priceline, they don’t load anything into Priceline. So when you are looking at a Priceline screen with car rentals details, that inventory comes from the rental company. When you book, the confirmation ref no comes from the car rental company.
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