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If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
If your password is on this list of the 10,000 most common passwords, you need a new password. A hacker can use or generate files like this, which may be readily compiled from breaches of sites such as Ashley Madison. Usually, passwords are not tried one-by-one against a system's secure server online; instead, a hacker might manage to gain ...
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Add, replace or remove AOL account recovery info. Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.
Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
As I am sure you will have details of your old e_mail address and log on name I am sure that something will be able to be sorted - better still remember your password Report inappropriate content 3.
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