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33 reviews. 24 helpful votes. 1. Re: Avis - BEWARE - Unwarranted $250 cleaning charge! 3 years ago. I feel that important details are being left out of this scenario. Read the contract. If the inside is dirty, they can charge $250.00. Ten minutes of vacuuming seems like there was more than a little dirt.
2 14. Reviewed February 17, 2020. BEWARE!!! DO NOT RENT FROM AVIS - SCAM! I called Avis International and they approved my Allianz Travel Personal Damage Waiver Insurance (PDW) that I purchased separately. When I arrived at the rental car office they said it was against the law to accept the Allianz insurance and refused to give me a car unless ...
It was confirmed to me by AVIS UK customer service and AVIS Italy ( PISA Airport ) on Sept 17/2015 that the deposit was 20% of the cost of the prepaid rental and the cost of a full tank of petrol. They clarified that there was NO block on a credit card for any Excess. Report inappropriate content. 7.
I rented a car from Avis in Cancun from 12/6/20 through 12/29/20. I used points from my credit card so the entire rental was prepaid including insurance, and the card I used was a Chase Ink card so it would also cover collision insurance, which is a huge upsell in Mexico. I had done my research, or so I thought and knew that often the rental ...
The problem is that someone who has access to customer information used the copy of my DL and credit card to make an online purchase of $1360. I caught this when reviewing my bill. I called the merchant who confirmed that they were sent a copy of my DL and Credit Card and that the destination for the purchase was Cabo.
The multiple charges to our credit card were processed after we arrived home (Canada), and were substantially higher than what was invoiced when we returned the vehicle in perfect condition, which was acknowledged by Avis. 3 emails and 2 phone calls later, Avis CR has been unable explain the extra charges.
I returned from our trip to discover the AVIS airport rental in France had voided my oteoaid contract and arbitrarily charge my credit card 1,600 Euros for returning the car 1 hour late, when the late fee printed in the original invoice was 91.25 Euros per hour. I was told in August 8th I had to send an email to file a complaint.
The US car rental business can be awfully sleazy. If you deal with a counter agent at pretty much any US car rental company, they'll try to upsell you to a more expensive car or trick you into accepting unnecessary insurance or a fuel service option.