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A captive portal is a web page accessed with a web browser that is displayed to newly connected users of a Wi-Fi or wired network before they are granted broader access to network resources. Captive portals are commonly used to present a landing or log-in page which may require authentication, payment, acceptance of an end-user license ...
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Web access management ( WAM) [1] is a form of identity management that controls access to web resources, providing authentication management, policy-based authorizations, audit and reporting services (optional) and single sign-on convenience. Authentication management is the process of determining a user’s (or application’s) identity.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
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