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What people are saying. “ Hertz is SCAMING customers with fuel charges. Jun 2024. Hertz just lost a customer over 18.75 fuel charge ( reservation #K89142484C0). I rented the vehicle on 6/20 to 6/24 picked it up with 90%=3/4 tank ( gate Agent said it when I exited parking lot) I took a picture of the tank and returned it with 95%.
One hour of lies and games, trying to rent me a Jeep for $3000. Telling me they didn’t have my car because it was peak season, trying to charge me $100 a day for insurance, every lie and scam you can imagine. I walked out after an exhausting hour and got a taxi.
I sat in their waiting room on the phone with their customer service personal and they lady on the phone stated they could give me a partial refund of $30 and it will show in my account 10 7-10 days. 12 days passed so I call back Hertz customer service, and the worker said he would issue my refund request again to their account department but ...
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
Hertz: Don't - just don't. - See 74 traveler reviews, 8 candid photos, and great deals for Boston, MA, at Tripadvisor.
It launched a global carsharing service under the name Connect by Hertz in December 2008, serving customers who paid a fee to rent cars by the hour in Park Ridge, New York, Orlando, London, Paris, and Sydney. Later branded as Hertz on Demand and Hertz 24/7, operation in the United States ceased in September 2015.
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