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Avis Car Rental: Don't risk the nightmare of AVIS customer service - See 157 traveler reviews, 63 candid photos, and great deals for Honolulu, HI, at Tripadvisor.
Avis Car Rental: Terrible customer service - See 157 traveler reviews, 63 candid photos, and great deals for Honolulu, HI, at Tripadvisor.
First- the customer service is awful. We waited in line for over 60 minutes to even talk with an agent then waited an additional 20-30 minutes for the car to arrive. The agent told me that extra insurance in Costa Rica is REQUIRED so I proceeded to get socked with more than $350 in additional charges above my $250 rental.
Avis Car Rental: Avis - terrible experience, terrible customer service, epitomises large is bad - See 156 traveler reviews, 63 candid photos, and great deals for Honolulu, HI, at Tripadvisor.
24 helpful votes. 1. Re: Avis - BEWARE - Unwarranted $250 cleaning charge! 3 years ago. Save. I feel that important details are being left out of this scenario. Read the contract. If the inside is dirty, they can charge $250.00. Ten minutes of vacuuming seems like there was more than a little dirt.
Soooooooo, we are up to the 4th iteration of this game, I've tried to ring them as well, and got passed to different departments all claiming it's not their role to deal with customers complaints. I expected much more from Avis, I've been a loyal customer for more than 20 years and rented cars from them (with zero drama) all over the world. So ...
I emailed AVIS right away about this fee and explained to them that I never used or having been notified of their toll service and the explanation I got from AVIS was "To request a copy of your E-Toll charges, please visit www.e-tolls.com. To dispute Avis E-Toll charges please phone 1-866-642-2000. " AVIS completely refused to help my resolve ...
Avis Car Rental Reno: Avis Has No Idea about Good Customer Service - See 2 traveler reviews, candid photos, and great deals for Reno, NV, at Tripadvisor.