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Customer care. Refunds and receipts. We’re here to help however we can. Accessibility and assistance. What to know when you're traveling with a wheelchair, a service dog or need extra assistance with your trip. Wheelchair assistance. How to request and info on checking yours. Accessible travel. See how we help travelers who need extra assistance.
We’re available 24 hours a day. Chat with us. U.S. and Canada. You can buy tickets without extra fees on united.com. To book with an agent, there’s a $25 fee by phone, $10 at a City Ticket Office, and $50 at the airport. If you’re an English speaker call 1-800-UNITED-1 (1-800-864-8331). Other languages we support.
To call about an existing reservation, use the United customer service number 1-800-UNITED-1 (1-800-864-8331). For reservation assistance in the U.S. and Canada, call 1-855-820-3610.
Complaint. Tell us about it so we can improve how we serve our customers. Have a compliment or concern, or want to let us know about a recent experience? Please fill out the information below to start a request with our Care team.
United Airlines. Best approach/phone number: 800-421-4655 for United Airlines MileagePlus members, 1-800-864-8331 for non-members Alternate option: Online chat or text "UNITED" to 32050 on your mobile device. If you've called United before, the system should recognize you.
Find out how to contact United Airlines - CPS for any questions, feedback, or assistance you may need before, during, or after your flight.
United Airlines. How to reach United Airlines by phone: United’s customer service phone number is 800-864-8331. Lost or damaged luggage? Call the Baggage Resolution Center at 800-335-2247. Web: United has a help page for common questions. You can contact United Airlines’ Customer Care. Mobile app: Android | IOS