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The one and only time I bought a Lebara SIM I ended up putting int in the bin and getting a Vodafone one. Customer service is non existent. A few weeks ago I needed to get a SIM card for an airbnb I help run in Scotland to use in a MIFI device (was waiting for an engineer to install new fixed broadband).
I have been a Lebara customer for more than 6 months now in the UK. I ordered a sim card from the Lebara UK website for my wife last week. On receiving the sim I tried to top-up the sim but it failed 3 times a total of £25 was charged to my card. I called customer care on 0870 075 5588 to discuss my issue.
Solutions: (a) have a UK friend add credits for you and settle-up later, (b) go to a 99P Store and refresh in cash. Bummer for me as I wanted to cal-fwd usa number to uk number to get critical calls while in London. However, call-fwd requires both phones to be active at the same time and the target phone accept the initial setup call.
Lebara was founded in 2001 by UK-based Ratheesan Yoganathan, Rasiah Ranjith Leon and Baskaran Kandiah. The name Lebara was coined from the first two letters of each of the founders' names. [ 4 ] At launch the company's initial product was international telephone calling cards , sold through independent mobile phone shops. [ 4 ]
SMARTY is a mobile telephone flanker brand operated by Three UK. [2] It aims to attract customers primarily looking for cheaper deals than those available direct from Three, by offering a monthly rolling SIM-only service, limited to online-only support.
Vodafone Limited, trading as Vodafone UK, is a British telecommunications company, owned by Vodafone Group, the world's eighth-largest telecommunications company. [3] Vodafone is the third-largest mobile network operator in the United Kingdom, with 18.5 million subscribers as of July 2024, [4] after O2 and EE, followed by Three. [5]
Re: Best tourism sim card for UK and EU. 1 year ago. O2, Giff Gaff and Smarty are the only providers that still allow free roaming in the EU, as far as I know. Switzerland was never a part of that agreement, so you will have to pay roaming charges there, or use wifi. Reply.
10. Re: Struggling to find an eSIM plan. 1 year ago. Another way to overcome this is to use a 4G/5G mobile wifi hotspot which are available for around 25USD. You can share that with different devices. Dozens on sites like eBay, Amazon and so on. A downside is an extra box to carry and charge/power.