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Hertz Australia also told us that this type of behaviour is common in the US and passed us on to a customer complaint team. They closed the case without even speaking to us. We had to chase them to open it again. They been extremely blasé about the entire incident with an email showing the signed receipt (der!!!!) confirming "you paid, bad luck".
Hertz Global Holdings, Inc. (formerly The Hertz Corporation ), known as Hertz, is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental . It is one of the three big rental car holding companies in the United ...
Avoid at all costs. Jan 2024 • Business. After 10+ years with President’s Circle status at Hertz, I’ve switched car rental companies after having to deal with the ATL airport Hertz every week for 6 months of business travel. Cars are never clean (always smell of weed, cigarettes, or like it was used as a bathroom).
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
With no further advice from the social media team, we reached out to Hertz customer service (customer-relations@hertz.com) requesting they confirm (per the social media team advice) that our contract would be honoured, and whether we would be notified the alternate location in advance.
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Hertz reached out repeatedly to Mr. Gober regarding its car, including by email, texts, phone calls, and certified mail. Mr. Gober ignored all of Hertz’s outreach, save one phone call during ...
Hertz: Absolutely horrible experience and customer service - See 76 traveler reviews, 8 candid photos, and great deals for Boston, MA, at Tripadvisor.