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Here the status so far. We did post our problem on Expedia's Facebook page. I tried all the phone numbers you provided, but Expedia is very good at blocking all contact other than to their overseas call centers. I tried the Tier 3 number, but the message says that number is no longer in service and to call their general number 1-800-expedia.
I have made 7 calls to Expedia talked to 7 customer service agents and 4 supervisors. I have been disconnected 3 times after waiting on line for up to 40 minutes. ON May 21, I was promised an answer within 24-48 hours. As of May 29, I have heard nothing and am currently on hold for 37 minutes as I write this.
Since I do not know what Expedia's answer to this dilemma would be, it is hard to weigh my options. Like the OP and others, I am curious how one gets Expedia's attention other than being on the phone for hours trying to get through. They apparently do not have an email option, and the Chat feature has proven to be useless.
For the last 3 months i have been calling Expedia to ask the airlines for a refund or to extend my credit voucher for an open ticket for 2022. i have been given the run around by Expedia. Whenever i call i get a new agent, i say the same story, their response is that they need to get in touch with the airlines, i must wait for a few days. which ...
As such we had to book a new flight on a different airline at a much higher price. I have made 7 calls to Expedia talked to 7 customer service agents and 4 supervisors. I have been disconnected 3 times after waiting on line for up to 40 minutes. ON May 21, I was promised an answer within 24-48 hours.
In the subject line use the numbers/ letters of your itinerary followed by "Inquiry#1" then follow that up next day with the same thing followed by Inquiry#2, etc. , etc. . In the body of the e-mail, again start by referencing the itinerary number followed by names, followed by your specific requests.
Yes, I only refer to expedia.com, as I was as well in contact with expedia.de, but unfortunately beside them speaking and explaining to expedia.com agents as well and transferring my call to them, expedia.de was not able to do anything as the flights were booked via expedia.com .
The CX-5 was also the only compact SUV, period, to get the best-possible rating of "Good" in the newer, tougher IIHS side crash test (it does not yet count toward Top Safety Pick qualifications).
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