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In the subject line use the numbers/ letters of your itinerary followed by "Inquiry#1" then follow that up next day with the same thing followed by Inquiry#2, etc. , etc. . In the body of the e-mail, again start by referencing the itinerary number followed by names, followed by your specific requests.
Here the status so far. We did post our problem on Expedia's Facebook page. I tried all the phone numbers you provided, but Expedia is very good at blocking all contact other than to their overseas call centers. I tried the Tier 3 number, but the message says that number is no longer in service and to call their general number 1-800-expedia.
I've used Expedia to book vacation packages (packages is the key word here, you get a bigger discount when you bundle air and hotel) and have never gotten a bad room. We sometimes get upgraded depending on occupancy, without asking, and without paying extra.
For the last 3 months i have been calling Expedia to ask the airlines for a refund or to extend my credit voucher for an open ticket for 2022. i have been given the run around by Expedia. Whenever i call i get a new agent, i say the same story, their response is that they need to get in touch with the airlines, i must wait for a few days. which ...
I have made 7 calls to Expedia talked to 7 customer service agents and 4 supervisors. I have been disconnected 3 times after waiting on line for up to 40 minutes. ON May 21, I was promised an answer within 24-48 hours. As of May 29, I have heard nothing and am currently on hold for 37 minutes as I write this.
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It explained that Turkish airlines had changed their schedules and thus my flights would have to be rescheduled. Completely normal so far. (3) I called the number provided (+852 3077 5711), and after going through many menu options I got the “all out agents are busy” response and was asked to leave a message.
I don't feel you have a valid complaint against Expedia. You can always go directly to the hotel's webpage and make any special requests yourself, and it should tell you the pricing. I would advise always booking directly with the hotel and with the airline. Report inappropriate content. 11-20 of 106 replies.
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