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I purchased an Internet "key" from Vodafone. The plan allowed for a cancellation without penalty. I submitted the cancellation forms in August 2012, but my credit card is still being charged. I've tried calling the Vodafone store on Via de Martelli (055 267 0121), but no one answers.
Re: Cancelling Vodaphone - Need help PLEASE! You could speak to the Vodafone call center in Italy at +39 349 2000190 (8AM to 10PM Italy time) -- but I have no idea whether or not they have English speaking operators. Or you could mail a registered letter to. Vodafone.
Useful information. I had a similar experience with TIM in 2012 while in Florence.I thought Vodafone would have been a better alternative, but after reading your experience, I'm thinking on just buying a payg card (as previously done) with my iPhone 3g and then once there buying an international calling card (for phone calls), unfortunately though, I would like to have a more reliable source ...
Prepaid mobile phone. A prepaid mobile device, also known as a pay-as-you-go ( PAYG ), pay-as-you-talk, pay and go, go-phone, prepay, or burner phone, is a mobile device such as a phone for which credit is purchased in advance of service use. The purchased credit is used to pay for telecommunications services at the point the service is ...
In addition, Vodafone Turkey also provides service in Northern Cyprus. [139] In 2006, the Company rebranded its Stoke-on-Trent site as Stoke Premier Centre, a "centre of expertise" for the company dealing with customer care for its higher-value customers, technical support, sales and credit control. [140]
Italian law is very restrictive about cell phones and internet use, which is why your passport has to be photocopied when you buy a SIM card. If the users need an Italian credit card to top up the credit, the government has at least a link to them through a bank. At least in Italy a foreigner can get a reasonable pay-as-you-go phone and data ...
My travel partner and I brought our unlocked Samsung 4 (Verizon) phones to a Vodafone store in Venice and the salesperson spoke really good English so there was no misunderstanding when she explained how 'easy' it was to use an Italian Vodafone SIM card. So we both purchased 1 each for 25euro which gave us 2 Gb data, 500 minutes of Italian ...
Yes true. Could be a one off experience and only with the staff of that store, I will write about the experience in the facebook page indicated. As for the payment services, the vodafone store staff insisted that my sim card still had full credit but I have some 29 messages that says "Il tuo credito. di 1.00 euro, non e suficiente per naviagare.