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  2. Code of conduct - Wikipedia

    en.wikipedia.org/wiki/Code_of_conduct

    A company code of conduct is a set of rules which is commonly written for employees of a company, which protects the business and informs the employees of the company's expectations. It is appropriate for even the smallest of companies to create a document containing important information on expectations for employees. [ 1]

  3. Terms of service - Wikipedia

    en.wikipedia.org/wiki/Terms_of_service

    7 impose arbitration, all forbid illegal and objectionable conduct by the consumer; 13 can amend terms just by posting changes on their own website; a majority disclaim responsibility for confidentiality or backups; most promise to preserve data only briefly after terminating service; few promise to delete data thoroughly when the customer leaves

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  5. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  6. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    The Customer Service System ( CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.

  7. Standard of Good Practice for Information Security - Wikipedia

    en.wikipedia.org/wiki/Standard_of_Good_Practice...

    The 2011 Standard of Good Practice. The Standard of Good Practice for Information Security (SOGP), published by the Information Security Forum (ISF), is a business-focused, practical and comprehensive guide to identifying and managing information security risks in organizations and their supply chains.

  8. Code of the United States Fighting Force - Wikipedia

    en.wikipedia.org/wiki/Code_of_the_United_States...

    Code of the United States Fighting Force. The Code of the U.S. Fighting Force is a code of conduct that is an ethics guide and a United States Department of Defense directive consisting of six articles to members of the United States Armed Forces, addressing how they should act in combat when they must evade capture, resist while a prisoner or ...

  9. Ethical code - Wikipedia

    en.wikipedia.org/wiki/Ethical_code

    A code of practice is adopted by a profession (or by a governmental or non-governmental organization) to regulate that profession. A code of practice may be styled as a code of professional responsibility, which will discuss difficult issues and difficult decisions that will often need to be made, and then provide a clear account of what behavior is considered "ethical" or "correct" or "right ...