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138 reviews. 73 helpful votes. 9. Re: Beware Hertz car rental scam. 6 years ago. In the US, you have to prove that you have insurance coverage. If insurance was included in your booking, then it should have been reflected on the booking - you should have had something to show that insurance was included.
Beware travelers Hertz Cancun Airport. On the last rental we waited 2 hours 40 minutes. The reason that the wait increases is due to unwarranted pressure from unscrupulous trained customer service reps vampiring the public. In Mexico, if not mistaken, the third party damages coverage is 100,000 pesos to humans and 50,000 to property.
I called the Hertz 800 number to ask the cost. They switched me to the international desk to get the info. ... I emailed the Hertz customer service and requested a ...
Hertz Mexico is a very unprofessional organization. I verbally declined all additional insurances, upgrades or anything from the basic rental multiple times. However, they added insurance and upgrades last second and ask me to sign pretending it was what we originally agreed. I read their Google reviews and this happens every day to tourists.
With less customer service and a wish to keep costs down, they prefer everybody to deal with them via the central contact points or various types of SM (as you have found) and those back office staff - possible even still working from home and to a script - just do not have a clue about local depots, frustratingly, and there's even the ...
I contacted Hertz Customer Service and they basically said I signed the paper so there is no recourse. All said, my total rental was a little over $1k USD, and it should have been $800. My honest review of my experience is that I got scammed, and the employee took advantage of the fact that I had no other way to get to my destination for that ...
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Jun 2024. Hertz charged me over $102 to fill up a tank of gas, after I not only filled it up in Vero Beach for $34 one time in the morning, but when I got to the airport in West Palm Beach, at the airport, I topped off the tank for another $9. They sent a letter to my home and charged my card. No one will answer their phones and I sent a letter ...
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related to: hertz customer service number 800