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138 reviews. 73 helpful votes. 9. Re: Beware Hertz car rental scam. 6 years ago. In the US, you have to prove that you have insurance coverage. If insurance was included in your booking, then it should have been reflected on the booking - you should have had something to show that insurance was included.
It launched a global carsharing service under the name Connect by Hertz in December 2008, [78] serving customers who paid a fee to rent cars by the hour in Park Ridge, New York, Orlando, London, Paris, and Sydney. [78] [79] Later branded as Hertz on Demand and Hertz 24/7, operation in the United States ceased in September 2015. [79]
I sat in their waiting room on the phone with their customer service personal and they lady on the phone stated they could give me a partial refund of $30 and it will show in my account 10 7-10 days. 12 days passed so I call back Hertz customer service, and the worker said he would issue my refund request again to their account department but ...
Avoid at all costs. Jan 2024 • Business. After 10+ years with President’s Circle status at Hertz, I’ve switched car rental companies after having to deal with the ATL airport Hertz every week for 6 months of business travel. Cars are never clean (always smell of weed, cigarettes, or like it was used as a bathroom).
With less customer service and a wish to keep costs down, they prefer everybody to deal with them via the central contact points or various types of SM (as you have found) and those back office staff - possible even still working from home and to a script - just do not have a clue about local depots, frustratingly, and there's even the ...
With Hertz 24/7, the company is creating a new "self-serve" mobility solution with no membership fees which also allows customers to talk directly to and get help from a Hertz service ...
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
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