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Answer 1 of 23: United bumped my daughter from a Thanksgiving week flight due to overbooking and promised to mail a refund check to me (the purchaser). The first week of December they told her it was in the mail.
Answer 1 of 32: After flying over 1.4 million miles on United Airlines over the last 10+ years I believe it is time for a change. United took my bag off the plane in Chicago, they also did the same on a trip to Mumbai in March.
United Airlines, Inc. is a major American airline headquartered at the Willis Tower in Chicago, Illinois. ... customer service, and cargo management.
Reviewed December 26, 2019. Customer service. United Airlines’ customer service needs a serious change with their attitude and how they interact with their customers. They should have more patience and when customers have questions they should not be snappish and act like we are wasting their time. They work in a customer service for goodness ...
In the age of social media, customer service scandals are inevitable for airlines, but they've become a common occurrence for United Airlines.
United Airlines: Terrible Experience and customer service - See 55,132 traveler reviews, 23,184 candid photos, and great deals for United Airlines, at Tripadvisor.
United Airlines: Horrendous customer service and experience - See 55,212 traveler reviews, 23,194 candid photos, and great deals for United Airlines, at Tripadvisor.
Answer 1 of 10: This is the letter I wrote to United on 12/23/2016 "I am writing because my experience with this company continues to be rocky and not user friendly. Please take a look at my paper trail. The second leg of my return flight from DC, Oct 5...