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9. Re: Beware Hertz car rental scam. 6 years ago. In the US, you have to prove that you have insurance coverage. If insurance was included in your booking, then it should have been reflected on the booking - you should have had something to show that insurance was included. Otherwise, the car rental company has no way of knowing if you are ...
Victoria, Canada. Level Contributor. 14 posts. 40 reviews. 67 helpful votes. Don't use outside booking agency to book through Hertz. 7 years ago. I had a confirmed/verified booking through Expedia (booked 10 days earlier) with Hertz Quepos. When I showed up they didn't have my reservation on file and no car available for me to rent.
Yes, contracts are binding but there's no contract until you sign the rental agreement. The reservation is just that, a reservation. There are no laws that compel car rental companies to honor reservations. And Hertz describes prepayment as a discount program, not a guarantee. I'm almost positive that Hertz's *policy* on overbooking used to be ...
Because I'm cheap, I'm constantly going back and looking for lower rates; lo and behold, that same rental now costs only $148! I called Hertz and their customer service line disconnected me after keeping me on hold forever. I went online to create a new reservation and cancel my old one. However, Hertz charges a $50 cancellation fee for prepaid ...
Contact Hertz Customer Service. Make sure you have a copy of the original reservation. I have rented from Hertz all my adult life, 50 years. If I have ever had a problem, it has been corrected whether it is an issue with the car provided or service.
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
Avoid at all costs. Jan 2024 • Business. After 10+ years with President’s Circle status at Hertz, I’ve switched car rental companies after having to deal with the ATL airport Hertz every week for 6 months of business travel. Cars are never clean (always smell of weed, cigarettes, or like it was used as a bathroom).
1 review. 1 helpful vote. Hertz Car Rental Review. 9 years ago. On Feb. 24, 2015 I made a car rental reservation through Hotwire.com, with Hertz Car Rentals for $273.06. Thinking that this is the rate I was going to be charged, I thought I was getting the best rate available. When we picked up the car at Hertz, my Husband, David told the rental ...