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For questions on specific items, you can message us from the Temu app or Temu.com. For other questions on our policies or other topics, we recommend that you browse our Support Center where we answer our customers' most common questions.
Contact us. Haven't your yet? ! For about items or their shipping, please contact . a seller through Messages is to get information about an item or any issues with your order.
If you’re having a problem with a Temu order or an issue with your account, there are several easy ways to get in touch with Temu’s customer service team. For instance, start a chat with Temu through the app or website, or send a DM to one of Temu’s social media accounts.
Contact us. Real-time and fast responses. Need help？ You can contact Temu customer service for help. Contact us. Office address. First Floor, 25 St Stephens Green, Dublin 2, Ireland. Please note, returns will not be accepted at this address. If you want to return your items, please click here. We are also available on social media. Temu Official.
Live Chat: Quick real-time assistance. Email: Written inquiries with a record of the communication. Phone: A more personal touch for resolving issues. Social Media: Public and private messaging options. Mail: For those who prefer traditional communication methods.
TEMU offers 24/7 live chat support for quick queries and issues. To contact TEMU customer service by chat: Go to TEMU’s website and click on ‘Help Center’ at the bottom. On the next page, click on the chat icon on the bottom-right corner. A new window will open up with a chat widget.
I tried contacting customer service through the online chat but got nowhere. The agent, who identified herself as Trixie1, insisted there was no issue and my items would arrive "soon." She refused to escalate me to a supervisor or provide any useful information. Frustrated, I decided to call Temu's customer service number the following week.