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Not quite true - we can call 1-800 numbers from the UK, but we are charged. I do it all the time. I'm not sure about the other way round, though, as I can't remember if I've tried to dial an 0-800 from the US. At best, you'll be able to connect but will be charged; at worst, you simply can't connect. Sorry not to be of further help.
A US number is per example +1 407 555 1234 (nothing omitted, just the full national number) A UK number is per example +44 207 123 3456 (national number with leading zero omitted) The same principle applies to any number worldwide, called from any cell/mobile wherever it belongs and whether it's roaming or not. 10.
It's not feasible to make their phone or email contact known to that motley crew. However, this Support forum acts as triage. Post your concern or question here and a regular member will advise you accordingly. There are different pathways in the Help Centre, a tiny link at the bottom of the page.
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