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Hawaiian outsourced its call center to the Philippines years ago when it was a fad in the domestic airline business. The language/lack of experience problems were supposedly solved with the implementation of "scripted text"; a (supposed) problem solving matrix used by numerous companies to provide consistent customer service by agents lacking in experience or those to whom english is a second ...
The airline's fleet includes aircraft with two-cabin configuration (First Class and Business Class). It also operates a regional subsidiary, ʻOhana by Hawaiian, that flies planes configured with only an Economy Class cabin. Hawaiian Airlines operates two hubs: Honolulu International Airport (HNL) and Kahului Airport (OGG).
Hawaiian Airlines (Hawaiian: Hui Mokulele o Hawaiʻi [huwi mokulele o həˈʋɐjʔi]) [5] [6] is a commercial U.S. airline, headquartered at Honolulu, Hawaii. [ 7 ] [ 8 ] It is the largest operator of commercial flights to and from the island state of Hawaii , and the tenth largest commercial airline in the United States by passengers carried .
2 reviews. 5 helpful votes. Hawaiian Airlines. 11 years ago. I do not now if anyone else has had the same issue as myself. I booked a flight on the 12th July via the website. Received a confirmation code for this flight but no email. 3 days later I check my credit card statement to see no money has been taken.
11,350 posts. 55 reviews. 130 helpful votes. 2. Re: Hawaiian Airlines outsourcing it's call center. 16 years ago. Save. I had a question about an upcoming flight. I found their representative to be very helpful and she spoke very good english.
Hawaiian Airlines Vacations - FRAUD EMAIL ALERT! 12 years ago. To take advantage of Hawaiian Airlines recent sales, I decided to book one of my hotel reservations for my August Honeymoon through Hawaiian Airlines Vacations. I booked my ticket, and immediately got a confirmation in my email from neattravel (neat travel is associated with ...
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