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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  3. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Service recovery. Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure. [2] By including customer satisfaction in the definition, service recovery is a thought-out, planned process of ...

  4. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    Alternative dispute resolution ( ADR ), or external dispute resolution ( EDR ), typically denotes a wide range of dispute resolution processes and techniques that parties can use to settle disputes with the help of a third party. [1] They are used for disagreeing parties who cannot come to an agreement short of litigation.

  5. How do you get a response from Expedia after a problem? - Air ...

    www.tripadvisor.com/ShowTopic-g1-i10702-k8512131...

    Corporate Phone Number: 1-425-679-7200. Corporate Fax Number: 1-425-702-2722. Corporate Email: info@expedia.com. Tier 3 Customer Service. 866-510-9715. They also suggest you make your complaint on Expedia's Facebook page. Please get back to us to let us know how it all turns out.

  6. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Service recovery paradox. The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a ...

  7. How to contact Tripadvisor for any COMPLAINT - Tripadvisor ...

    www.tripadvisor.com/ShowTopic-g1-i12105-k9597228...

    Re: How to contact Tripadvisor for any COMPLAINT. 8 years ago. help center link on the footer of this page to contact TA. once in a blue moon or when the wind blows, we get TA staff here responding. There seems to be someone here today. Hopefully you will get a response. But contact TA using the help center for sure.

  8. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  9. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

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