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On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe. Have rented from Hertz all over the ...
6 reviews. 2 helpful votes. Beware Hertz car rental scam. 5 years ago. I have had the most disgusting service from this company and am furious that we were treated badly as visitors to LA. Six of us in a family group travelled from Australia. We travelled in the shuttle from LAX to the site to collect the car.
Hertz Global Holdings, originally known as Rent-a-Car Inc., was founded by Chicago, Illinois native Walter L. Jacobs in 1918. [9] This small car rental operation began with a dozen Model T Ford cars. [10] [11] Within five years, Jacobs' fleet expanded to 600 vehicles—generating annual revenues of approximately US$1 million. [11]
8. Re: Hertz Rental Denver CO - Customer Service. We rented a car for our recent trip to Denver and returned it April 4th, 2013 having filled it up with gas at the station next to the airport. As so many others have posted to Trip Advisor, a week later we have a bill on our credit card for a gas charge from Hertz.
3. Re: HERTZ - unjustified charges to credit card DO NOT USE THEM. They can process the additional charges without notifying you - you allowed this when you signed the contract. Every other rental car company does the same thing so changing firms will not change the outcome if you get a ticket while driving in Italy.
The Drive recently reported that clerical errors at rental companies can be shockingly expensive, as one Hertz customer found after being hit with a surprise refueling surcharge of nearly $300 ...
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