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American Airlines: American Airlines' Customer Relations Department is the worst - See 79,794 traveler reviews, 8,088 candid photos, and great deals for American Airlines, at Tripadvisor. Flights Vacation Rentals
Nov 15, 2023, 5:53 PM. I'm seeking advice on how to escalate a reimbursement claim to American Airlines (AA) for overnight lodging. Our recent flight from MIA to PDX was delayed from 8:39pm on Nov. 11, to 11:56pm. The reason given by the gate agent was mechanical/maintenance issues. Shortly before boarding was to begin, it was delayed again ...
After several complaints to the UK office, they eventually received a refund of their airfare, some $1700. But nothing about compensation for expenses/problems incurred: - Cancellation policy of hotel in Buenos Aires. - Taxi to airport in Miami. - Without their baggage for five days.
2 56. Reviewed August 30, 2023. AA car rental, do not use. I made a car reservation and realized IMMEDIATELY that I accidentally made the reservation a week too late. I contacted Rocket IMMEDIATELY and I was told there was absolutely nothing they could do. They advised me to cancel my reservation and that I would lose the 27k miles that I ...
The Customer Relations department will respond to our customer’s written complaints within 60 days. Customer Relations can be reached at: U.S. Mail/Overnight Mail: American Airlines Customer Relations. 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 Phone: 817-786-3778. Fax: 480-693-2300. Email AA Customer Relations Link opens another site that ...
American Airlines: Bad Experience: Budget Rental via American Airlines - See 76,706 traveler reviews, 7,471 candid photos, and great deals for American Airlines, at Tripadvisor.
American Airlines call agent stated that you can fill out a form and get reimbursed for the extra charges if you choose another flight. The next flight was the next day 3 hour drive away. So having to spend an extra "service" charge from the car rental , a hotel stay.
I got the flights changed after being told 3 different stories by a customer service representative that spoke at best broken English. 3 times she asked if she could book me a rental car or a hotel room. I told her no the first time. I contacted customer service via email and was told that I could get a full refund.