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2. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

5. Customer representative - Wikipedia

   en.wikipedia.org/wiki/Customer_representative

   A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering ...

6. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

7. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place.