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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]

  5. Lisa, the owner, lacks the true meaning of good customer service

    www.tripadvisor.com/ShowUserReviews-g1131571-d...

    It's a shame because the campground is beautiful and we'd always had a good time. Most staff has always been accommodating. We voiced two points of concern and we were barred. Who does this? A company that thrives on good customer service would never have treated their clients with such insensitive responses.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Delays without information! - Cyprus Airways - Tripadvisor

    www.tripadvisor.com/ShowUserReviews-g1-d17695640...

    Cyprus Airways has demonstrated a lack of customer service skills, ignored emails and provided poor call center support. I booked economy basic tickets from Beirut to Cyprus for October 2024 through an online travel agency. The agency did not allow customers to choose fare class, I was unaware of this at the time of booking the flights.

  8. Good curries but bad service - Shababs Balti Restaurant

    www.tripadvisor.com/ShowUserReviews-g186402-d...

    Maybe something to do with customer service skills. Waiters do not acknowledge you and it's hard to get their attention, even in an empty restaurant! Their chicken Karahi and garlic naan was 10/10 for portion size and taste though.

  9. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

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