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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
51 helpful votes. Great Customer Service. 11 years ago. I booked a holiday to Turkey yesterday and made a spelling mistake for one of my party. I was given every opportunity to put it right during the booking process but unfortunately I missed it. This morning I went to amend the name and found that the system wanted to charge me £100.
HOTA, Home of the Arts: Customer Service - See 127 traveler reviews, 145 candid photos, and great deals for Surfers Paradise, Australia, at Tripadvisor.
KFC: Paige on the counter had great customer service skills - See 3 traveler reviews, 2 candid photos, and great deals for Orlando, FL, at Tripadvisor.
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