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Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [73] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [ 74 ]
I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Charter Spectrum service logo. Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Spectrum.With over 32 million customers in 41 states, [5] [1] it is the largest cable operator in the United States by subscribers, [6] just ahead of Comcast, and the largest pay TV operator ahead of Comcast and AT&T. [7]
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