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39 reviews. 32 helpful votes. Bad Experience with Payless Car Rental. 12 years ago. Upon arrival, the agent asked if my spouse would be driving. I replied yes. When I went to sign the contract, it was $120 more than I had reserved. He explained it cost $10 per every partial of full day for a spouse to drive plus tax.
344 reviews. 299 helpful votes. DEN Car rental with Payless? 10 years ago. Save. Car rentalsat the airport are expensive, but for a week rental Payless is about $150 less than your Hertz, Budget, etc. Read some horror stories on this forum regarding Payless but it can probably be said about all car rental companies.
The Better Business Bureau is issuing a nationwide warning to customers about Payless Car Rental, a major car rental company found at airports across the country. The BBB says it has received more than 800 complaints about Payless in the past three years and has given the company an F rating. 49.
The Payless counter is not located inside the terminal, as is the case with other car rental companies at Denver.The problem is that once we got to the offsite counter we realized there was an extremely long wait, with no chance to walk over to another company without returning to the terminal via shuttle and taking a different shuttle.
Answer 31 of 52: Upon arrival, the agent asked if my spouse would be driving. I replied yes. When I went to sign the contract, it was $120 more than I had reserved.
Had a reservation for rental car at Payless last week for a rock bottom price. Agent was determined to upsell some services but we just kept saying "no". Finally got our car and contract but did not study it closely enough and, sure enough, he added "roadside service insurance" charges despite the fact that the box indicating we wanted it was not checked and the mandatory brochure describing ...
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