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What people are saying. “ Hertz is SCAMING customers with fuel charges. Jun 2024. Hertz just lost a customer over 18.75 fuel charge ( reservation #K89142484C0). I rented the vehicle on 6/20 to 6/24 picked it up with 90%=3/4 tank ( gate Agent said it when I exited parking lot) I took a picture of the tank and returned it with 95%.
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
I sat in their waiting room on the phone with their customer service personal and they lady on the phone stated they could give me a partial refund of $30 and it will show in my account 10 7-10 days. 12 days passed so I call back Hertz customer service, and the worker said he would issue my refund request again to their account department but ...
Hertz is the absolute worst! May 2024 • Family. A couple weeks ago, my sister and I rented a '23 Highlander from Hertz at CMH to go to our cousin's graduation at Kentucky State. An hour into the drive, one of the tires came off and rolled across I-71. This caused the brakes to go out but fortunately, we coasted to a stop on the side of the ...
Hertz: Absolutely horrible experience and customer service - See 72 traveler reviews, 6 candid photos, and great deals for Boston, MA, at Tripadvisor.
With Hertz 24/7, the company is creating a new "self-serve" mobility solution with no membership fees which also allows customers to talk directly to and get help from a Hertz service ...
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