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Save time and money by managing your trip in the Frontier app or use our customer self-service tool below! Whether you need to book, change or cancel your trip, add baggage, or choose your seat, we are here to help.
CUSTOMER SERVICE. Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our customer service page for our contact options.
Manage your trip here: Change or cancel your flight, add bags, upgrade your seat, or update passenger information.
At Frontier, it is our mission to make your experience easy, affordable and enjoyable. Have a question for us or need assistance with an existing reservation? We're here to help 24x7!
Frontier Airlines provides a range of customer service and support options for air travelers. Whether you need assistance with flight information, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, Frontier Airlines has you covered.
This can be an airline, cruise ship, train ticket, etc. A visa will be required for stays over 90 days. Use our app to add bags and seats, check-in, and get your boarding pass quickly and easily. Earn 35,000 Bonus Miles plus $100 Statement Credit after qualifying transactions Apply at Purchase.
Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday.
You can't call Frontier Airlines to book a flight or fix travel issues anymore. The Denver-based carrier has gotten rid of its customer service phone line.
Changes or cancellations must be made prior to your flight’s scheduled departure time. If you fail to check-in or to board your flight within the required time (check-in: 60 minutes prior to scheduled departure time; boarding: 20 minutes prior to scheduled departure time), your ticket will be deemed a No-Show Cancellation and cancelled.
Before, Frontier flyers could call a traditional customer service line to get help with issues such as reservations, cancellations or lost bags. Now, flyers needing assistance must either use a 24-hour live chat available on the airline's website, reach out on social media channels, send an email or file a written complaint, per the airline.