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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Hertz Global Holdings, Inc. (formerly The Hertz Corporation ), known as Hertz, is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental . It is one of the three big rental car holding companies in the United ...
On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe.
Do the Hertz reps at the counter work on commission? $72,000 seems like a large salary for that job, unless they do work on commission and get commission for the insurance that you thought you were waiving. I would contact Hertz customer service first. If you don't get anywhere there I would contact the CEO of Hertz.
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
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A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering ...
Avoid at all costs. Jan 2024 • Business. After 10+ years with President’s Circle status at Hertz, I’ve switched car rental companies after having to deal with the ATL airport Hertz every week for 6 months of business travel. Cars are never clean (always smell of weed, cigarettes, or like it was used as a bathroom).