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Perhaps the most obvious advice is around the importance of research. That applies to the hotel and the booking site if not booking direct, and it includes reading all of the T&C's, checking reviews on multiple sites, plus double checking photo's and location. Sadly, krmarine chose to take what they saw on Hotel Tonight at face value.
Can anyone guide me on what other sites I can post my review!! I booked a two night stay through the Hotel Tonight App. I get to the hotel. The Booking ID was not valid. They never reserved the hotel. I get on customer service chat. They tell me they are issuing a hotel tonight credit to my account which I didn't want , I just wanted a refund.
The hotel/front desk allocate the room. It’s possible that the room type loaded by the hotel on Hotel Tonight, or an intermediary, was a lead in base type room. It’s a good draw for people seeking and booking on cheap rates. That perhaps is the logic behind being allocated in your mind “the worst room”.
No hotel is going to hand over control of it's inventory to anyone. and the idea that a booking site just reserves rooms when a hotel is full is ridiculous to be honest with you. It's a fact that people are willing to believe a human employee at a hotel over a faceless booking app or site no matter what garbage they are told.
Hotel Tonight is a SCAM ! I never post reviews but this is a MUST ! Can anyone guide me on what other sites I can post my review!! I booked a two night stay through the Hotel Tonight App. I get to the hotel. The Booking ID was not valid. They never reserved the hotel.
In fact: $175.00 room rate (the one shown in large fonts in the app) + $29.31 taxes (NYC charges 14.75% of the room rate of state+city sales tax + fixed amount of $3.50 occupancy+Javits tax) + $34.43 Hotel Tonight service fee. = $238.74 which is $21.26 short of $260.
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