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3 reviews. 44 helpful votes. 2. Re: Cebu Pacific Phone Number? 1 year ago. >>> One of my bookings on Cebu Pacific simply disappeared from my account, and I’m having a heck of a time fixing this problem. So far, it seems that Cebu Pacific’s “customer service” is just some useless automated chat feature.
When I was trying to buy extra baggage 6 hrs before the flight using Cebu Pacific app, it says I have a past due. Cebu Pacific has no direct line for any customer service. I tried their Charlie chat and doesn’t help at all, it’s a Chat bot, not a live person to point your concern. I called booking.com and they said, my flight was confirmed ...
Cebu Pacific Air: Very poor customer service - makes you call multiple times with long wait times for status, then rejects. - See 4,205 traveler reviews, 835 candid photos, and great deals for Cebu Pacific Air, at Tripadvisor.
Cebu Pacific Air: When will I get a direct answer from their customer service? - See 3,920 traveler reviews, 764 candid photos, and great deals for Cebu Pacific Air, at Tripadvisor.
Cebu Pacific Air: On time departure but poor ground customer service - See 4,215 traveler reviews, 836 candid photos, and great deals for Cebu Pacific Air, at Tripadvisor.
I wrote many letters to other cebu reservation service, It's still on reply. I can't contact them ! If you don't believe that,you may try the telephone (+632) 70-20-888 or e-mail to "customerservice@cebupaficair.com".or anyway you can do. If you have any way could contact them, please tell me. Thanks a great lot.
The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance. 4222 Reviews. 833 Photos. 100 Tips. Traveler rating. Excellent 505. Very Good 1,013. Average 904. Poor 477.
I've been trying to call the cebu pacific customer service but still can't get hold of them. So my question is I have booked a flight CGY-CEB on july 29 and a return flight of CEB-CGY on august 2 but I can't take the flight on july 29 due to some circumstances.