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138 reviews. 73 helpful votes. 9. Re: Beware Hertz car rental scam. 6 years ago. In the US, you have to prove that you have insurance coverage. If insurance was included in your booking, then it should have been reflected on the booking - you should have had something to show that insurance was included.
Hertz could not match the reservation on my membership number as there was no reservation. The reason for using a 3rd party was time pressure. Didn’t have time to go through easy provider individually & whilst on the road wasn’t able to (even if I had thought of it) call hertz direct to check - which would kind of defeated the whole point ...
Thrifty / Hertz SCAM with PlatePass. 5 years ago. An extremely serious scam is going on in California with Thrifty, using toll charges and PlatePass. When collecting our car from Los Angeles LAX airport, we were informed about PlatePass at the desk. Paying $11.99 per day (for a total of $131.97) would've cover us for any toll road, and avoid ...
Instead, he saw a $277.39 charge to refuel the car. Adding salt to the wound, he returned the vehicle with a 96 percent charge, which he said was the same state of charge he got it with. Plus ...
Some Hertz locations are just that - painful to deal with. Others are nicer. Hertz 800 number is 1 (800) 654-4173 so you might want to see if they can direct you to someone who is not at the location you rented from. (I would not give it much hope but I would suggest trying to contact people outside of the location you rented from if possible).
Therefore, I immediately call the 1st number (+47221767622) listed on the hertz receipt. I explain to the Hertz staff (who I found out later to be Simon) about the situation and our approximate location. However, he just told me to call the 2nd number (81544999) listed on the hertz receipt instead.
Hertz Car Rental - Los Angeles International Airport: Worst major company I've had to deal with. - See 46 traveler reviews, 6 candid photos, and great deals for Los Angeles, CA, at Tripadvisor.
On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe.