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Hertz Australia also told us that this type of behaviour is common in the US and passed us on to a customer complaint team. They closed the case without even speaking to us. We had to chase them to open it again. They been extremely blasé about the entire incident with an email showing the signed receipt (der!!!!) confirming "you paid, bad luck".
11 reviews. 2 helpful votes. Hertz Best Rate Guarantee scam. Jul 16, 2024, 12:39 AM. We booked with Hertz for our forthcoming road trip. At the time I saw the same car 200 dollars cheaper on Auto Europe. But because I saw the Hertz Best rate guarantee I decided to go with Hertz directly. I followed the instructions for the best rate Guarantee ...
Answer 1 of 5: Two weeks ago I rented a car (Hertz) at CDG airport in France. On the way back home after returning the car I realized I probably forgot a book in it. I then phoned Hertz local office at CDG at least 15 times without anyone answering my calls.
Some Hertz locations are just that - painful to deal with. Others are nicer. Hertz 800 number is 1 (800) 654-4173 so you might want to see if they can direct you to someone who is not at the location you rented from. (I would not give it much hope but I would suggest trying to contact people outside of the location you rented from if possible).
Feb 14th 2022 at 1:13PM. 7. Hertz Corp., which is facing lawsuits from hundreds of car renters who say they were falsely arrested for auto theft, files thousands of related criminal complaints ...
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As a suggestion for the future, as I don't know where you can go with the current issue, given the instant facts of the matter, get an American Express Card -- Gold or Platinum, if you can -- as they will take your side first and work back from there.
Hertz: The worst most terrible company/customer service I ever experienced - See 65 traveler reviews, 5 candid photos, and great deals for Boston, MA, at Tripadvisor.