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  2. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  3. Amazon customer service workers are scared AI will replace ...

    www.aol.com/finance/amazon-customer-workers...

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  4. Layoffs, abusive calls, and AI fears: Inside the front lines ...

    www.aol.com/finance/layoffs-abusive-calls-ai...

    The Amazon managers who were laid off are salaried employees who might make somewhere between $60,000 and $80,000 a year in the U.S in base pay if they were promoted internally.

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  6. Amazon Web Services - Wikipedia

    en.wikipedia.org/wiki/Amazon_Web_Services

    16509. Website. aws .amazon .com. Amazon Web Services, Inc. ( AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling (a process that allows a client to use more computing ...

  7. List of Amazon locations - Wikipedia

    en.wikipedia.org/wiki/List_of_Amazon_locations

    List of Amazon locations. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees globally ...

  8. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    The Asian IT service market is still in its infancy, but in 2008 industry think tank Nasscom-McKinsey predicted a $17 billion IT service industry in India alone. [ 167 ] A China-based company, Lenovo , outsourced/reshored manufacturing of some time-critical customized PCs to the U.S. since "If it made them in China they would spend six weeks on ...

  9. Exclusive-Amazon mulls $5 to $10 monthly price tag for ... - AOL

    www.aol.com/news/exclusive-amazon-mulls-5-10...

    Amazon is planning a major revamp of its decade-old money-losing Alexa service to include a conversational generative AI with two tiers of service and has considered a monthly fee of around $5 to ...