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  2. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.

  3. Layoffs, abusive calls, and AI fears: Inside the front lines ...

    www.aol.com/finance/layoffs-abusive-calls-ai...

    At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

  4. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  5. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. [113] Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides ...

  6. Amazon customer service workers are scared AI will replace ...

    www.aol.com/finance/amazon-customer-workers...

    Amazon’s customer service workers aren’t the only ones worried that they will eventually be replaced by AI. “ Fear of becoming obsolete ” is a growing labor force anxiety, and with good ...

  7. Tripadvisor Careers

    careers.tripadvisor.com

    Tripadvisor is an E-Verify Employer in the United States. If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request . Please include the job requisition ...

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