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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
I phoned Hertz customer service for them to query the payment, they put in a dispute with Hertz Verona, who have since come back to say it wasn't full. Speaking to customer service three more times and emailing, it seems they are going back again to dispute it.
We rented a car from Hertz on 5/24/13 to 6/14/13. We made arrangements for the rental through AAA in the United States. We picked up the car at London Heathrow. We paid 484 pounds sterling for collision damage waiver (equivalent of US $735). During the rental period we had damage to 3 tires and we also had scratches on the front bumper.
Eventually, a Hertz representative reached out to her and agreed to refund what she says was the ultimate overcharge of $548.07 for the car she eventually got, but not the $133.51 in Uber charges ...
Hertz Global Holdings, Inc. (formerly The Hertz Corporation ), known as Hertz, is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental . It is one of the three big rental car holding companies in the United ...
On our return to the UK, we received a bill from Hertz for £402.00 for the damages. We called Hertz customer service in the UK which is non exist, their customer service is outsourced to a call centre who simply ask you call the airport branch of Hertz where the car was hired from. We have called Hertz in Arlanda more the a dozen times, each ...
Avoid at all costs. Jan 2024 • Business. After 10+ years with President’s Circle status at Hertz, I’ve switched car rental companies after having to deal with the ATL airport Hertz every week for 6 months of business travel. Cars are never clean (always smell of weed, cigarettes, or like it was used as a bathroom).