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When we returned home we called Hertz Customer Service (which should be called Customer Disservice) only to be told, by a very unhelpful and rude "customer service representative" that we would have to e-mail the London Heathrow Hertz Location to discuss the claim or we would have to call the London Heathrow Location.
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe.
Hertz Global Holdings, Inc. (formerly The Hertz Corporation ), known as Hertz, is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental . It is one of the three big rental car holding companies in the United ...
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149 reviews. 60 helpful votes. Hertz Rental Denver CO - Customer Service. 12 years ago. I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...