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Dont ever transfer your number to this company. The 16th of August I asked Lebara mobile to transfer my number from GiffGaff to their company. I purchased a plan AIO15 the 31 of July, 15£ plan, which expires the 31th of August. They told me they will transfer my number in 72 hours (3 days). Today it will be the 14th day I can't use my phone.
33 reviews. 12 helpful votes. Don't buy a Lebara Mobile SIM. 10 years ago. Lebara mobile might seem attractive, but they are a nightmare to deal with - especially if you're travelling from overseas into the UK. I bought a Lebara SIM because I had used Lebara in Spain, and it was very easy. But, in the UK, it chewed up all my credit in just a ...
Lebara was founded in 2001 by UK-based Ratheesan Yoganathan, Rasiah Ranjith Leon and Baskaran Kandiah. The name Lebara was coined from the first two letters of each of the founders' names. [4] At launch the company's initial product was international telephone calling cards , sold through independent mobile phone shops. [4]
7) Even to raise a concern as serious as this, Lebara asked us to recharge again to talk to customer care. Both the customer experience and the response from Lebara to such a serious issue has been very poor and ridiculous. The big mistake from our side is to have used the credit card with them.
33 reviews. 12 helpful votes. Don't buy a Lebara Mobile SIM. 10 years ago. Lebara mobile might seem attractive, but they are a nightmare to deal with - especially if you're travelling from overseas into the UK. I bought a Lebara SIM because I had used Lebara in Spain, and it was very easy. But, in the UK, it chewed up all my credit in just a ...
Solutions: (a) have a UK friend add credits for you and settle-up later, (b) go to a 99P Store and refresh in cash. Bummer for me as I wanted to cal-fwd usa number to uk number to get critical calls while in London. However, call-fwd requires both phones to be active at the same time and the target phone accept the initial setup call.
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I bought a Lebara SIM in the UK with a view to using it abroad. However, when I put the SIM in a mobile device and added the credit while overseas (that part worked just fine), I discovered that the SIM needed to be activated in the UK first before actual calls can be made outside the UK. I wish I had known this beforehand, needless to say.