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Just yesterday I was scheduled to pick up a car from Hertz in Charlotte and had by far the worst customer service experience EVER! I waited in line for 40 minutes to speak with an agent! I waited in line for 40 minutes to speak with an agent!
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1. Re: car rental near train station. 17 years ago. There are no rental car companies near the station. The train station is in a seedy and industrial part of town. However, I think Hertz downtown location will bring a car to the station or pick you up and take you to their office. Enterprise probably will as well.
Enterprise Holdings, Inc. (doing business as Enterprise Mobility) is an American private holding company headquartered in Clayton, Missouri, in Greater St. Louis.It is the parent company of car rental agencies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car and also operates several other transportation services including commercial fleet management, used car sales (through its ...
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Some Hertz locations are just that - painful to deal with. Others are nicer. Hertz 800 number is 1 (800) 654-4173 so you might want to see if they can direct you to someone who is not at the location you rented from. (I would not give it much hope but I would suggest trying to contact people outside of the location you rented from if possible).
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Morrisville: Terrible maintenance/horrid customer service - See 10 traveler reviews, 4 candid photos, and great deals for Morrisville, NC, at Tripadvisor.