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29 reviews. 27 helpful votes. 2. Re: Cancel Alamo (MCO) reservation once checked-in online? 9 years ago. Check-in does not commit you to anything. If you do ByPass the Counter (after check-in)- you enter a credit card. Alamo authorizes $1.00 immediately to that card. I do not know the cancel policy after this stage.
2) Position your pointer on "car rental" & click on the second listing "cancel/change a car reservation", 3) When the next page appears, enter your Budget confirmation number & last name, 4) The next page you will see will be "you're done! your car is reserved! Look to the right and find "change this reservation and click,
Alamo Question. 9 years ago. So, I booked an Alamo rental car through Costco. Then I called Alamo to see if they could add my Alamo Insider number to the reservation. The first person I talked to said she could not do it, but could transfer me to someone who could and she would give that person all of the information we discussed.
The way I have done it:: Alamo has "Skip the counter option". Become a loyalty member with Alamo. Rent through Costco. Take the Costco/Alamo confirmation #, go to the Alamo site using your loyalty number. Look up your reservation with the # . When you checkin 48 hour or more hours before pickup you can chose the Skip.
11 years ago. I used the info/contact given here on the TA forums to rent a care from Luis Ceseña at Alamo (aeropuertoloscabos@alamorentacar.com.mx). He confirmed the rate and sent me a confirmation number, but no link or otherwise printable confirmation that contains all the information (dates, type of car, etc).
It does not seem possible to modify or cancel a reservation online either, as a message advising that "this reservation cannot be modified online - please call customer service at ..." appears on any attempt to view an existing reservation. Alamo, how about getting you act together - your problems are not making for happy customers.
First, it is a reservation, not a guarantee. They are under no obligation to provide you anything. If the carisn't there, they can't make it appear. They can refund your money and not even have to apologize. Now typically the bigger companies will offer you an alternative.
The reservation had a free cancellation up to 3 days before the rental. I canceled my reservation less than 48 hours later, but it wasn't easy. Even though I had received an email with my confirmation number, that number could not be found in the system. Three phone calls later, they assured me that the reservation had been canceled.