Search results
Results from the 24/7 Vacations Content Network
Unrecognized Charges or Orders. If you see a Walmart.com charge on your card, but you don't recognize it as yours, your card may be compromised. Select the Chat with us button to get help right away. When prompted, type Unauthorized Charges in the chat window.
If you suspect you have received a fraudulent email claiming to be from Walmart, please send the email directly to Walmart at OnlineAbuse@walmart.com with the scam as an attachment. For investigatory purposes, please do not cut and paste the email, forward the email, or change the subject line.
If you spot a scam, please report it to the FTC. 1-877-FTC-HELP (1-877-382-4357) or TTY 1-866-653-4261 Go online: ftc.gov/complaint. Consumer Financial Protection Bureau Visit consumerfinance.gov/complaint • 1-877-800-6762. Walmart Privacy & Security Fraud Alerts corporate.walmart.com/privacy-security/fraud-alerts
Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART).
When you press 1 per the voicemail instructions, you’re connected with a scammer posing as a Walmart customer service agent. They reiterate the fake PS5 order and claim that they need to access your account to process a refund.
If you believe you have become a victim of fraud, please contact your local police department immediately. You can also submit a fraud report here for us to make our best attempt to stop or recover funds from fraudulent activity.
Whether it’s phishing emails or texts pretending to be Walmart, hackers attempting to break in to your Walmart.com account, or con artists pressuring you to send them Walmart gift cards, it pays to be able to spot and avoid scams targeting Walmart.
You should notify Walmart's customer service team about any fraud to help them resolve issues and protect your account security. Here’s what to do: Search your order history.
But if you call the phone number noted in the email, you’re met with a scammer posing as a Walmart customer service representative. What to do if you receive an unexpected Walmart order confirmation: Check your Walmart.com account if you don’t remember placing an order.
Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed by contacting Walmart.com Customer Service at 1 855-315-2743.