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160 reviews. 60 helpful votes. Hertz Rental Denver CO - Customer Service. 12 years ago. I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
I sat in their waiting room on the phone with their customer service personal and they lady on the phone stated they could give me a partial refund of $30 and it will show in my account 10 7-10 days. 12 days passed so I call back Hertz customer service, and the worker said he would issue my refund request again to their account department but ...
On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe.
It launched a global carsharing service under the name Connect by Hertz in December 2008, serving customers who paid a fee to rent cars by the hour in Park Ridge, New York, Orlando, London, Paris, and Sydney. Later branded as Hertz on Demand and Hertz 24/7, operation in the United States ceased in September 2015.
With Hertz 24/7, the company is creating a new "self-serve" mobility solution with no membership fees which also allows customers to talk directly to and get help from a Hertz service ...
Instead, he saw a $277.39 charge to refuel the car. Adding salt to the wound, he returned the vehicle with a 96 percent charge, which he said was the same state of charge he got it with. Plus ...
We rented a car from Hertz on 5/24/13 to 6/14/13. We made arrangements for the rental through AAA in the United States. We picked up the car at London Heathrow. We paid 484 pounds sterling for collision damage waiver (equivalent of US $735).
Our business hours are: 24 hours a day, 7 days a week. We will reply to your query as quickly as possible. 1-877-354-7539.