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2. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.

3. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

4. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   Previous generations of chatbots were present on company websites, e.g. Ask Jenn from Alaska Airlines which debuted in 2008 or Expedia's virtual customer service agent which launched in 2011. [41] [42] The newer generation of chatbots includes IBM Watson -powered "Rocky", introduced in February 2017 by the New York City-based e-commerce company ...

5. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

6. ultimate.ai scores $20M for a supportive approach to customer ...

   www.aol.com/news/ultimate-ai-scores-20m...

   Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV ...

7. Beware of Expedia Virtual Agent - Bargain Travel Forum

   www.tripadvisor.com/ShowTopic-g1-i12290-k...

   The Virtual Agent concept was originally designed to help Travel Agents have their issues resolved quicker for their clients. Unfortunately, it really isn't hugely functional unless it is for the most basic request as a straight forward cancellation. Their problem solving success rate is about 30%. 5.