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I made a reservation the previous day for Dollar car rental at DFW. I had a confirmation email receipt. I show up at 1am and wait in line 20 mins. I get to the counter and the rep working behind the desk acknowledges that I made a reservation, but because I made the reservation after 5pm he cannot honnor it and cannot give me a car as they are sold out with people who booked before 5pm.
Then there are extortionate airport service fees and other miscellaneous charges totalling another $160. To cap it all, the whole lot is taxed for another $50. In total, our $480 rental became $899. Absolutely unbelievable - never had anything like that in all the hundreds of cars I've rented around the world.
Dollar is one of the largest rental car companies around, and I have rented from them in Vegas dozens (and I mean dozens) of times without any major incident.. When it is real busy, sometimes you have to wait for them to clean up a vehicle, but they will always honor a reservation even if they have to get a car from another company for you (as happened to me with Dollar in Reno last August).
Tulsa, Oklahoma. , United States. Dollar Thrifty Automotive Group is the former holding company of Thrifty Car Rental and Dollar Rent A Car. Dollar Thrifty Automotive began to operate as an independent car rental subsidiary of the Chrysler Corporation on November 4, 1997 while continuing to support its two brands, Dollar Rent A Car and Thrifty ...
Dollar's focus remained on company-owned rental locations at major airports to service both tourists and leisure rental markets. [5] Both Dollar Rent A Car and Thrifty Car Rental formed an agreement in 1997 with The SABRE Group, Inc., a leader in electronic distribution systems within the travel industry, to manage the subsidiaries’ routine ...
Re: Buyer beware: Dollar Rent-a-Car. You should probably avoid dollar rent a car ....i found a good deal on kayak.com, confirmed it at dollar.com...i would get a car for 4 days paying $124.88. The reservation confirmation explicitly says: "1 Weekend day at $80.00 per day. Unlimited kilometers. 4 Extra Days at $8.00 per day.".
Answer 1 of 7: So I've had some issues with my Dollar rental and after 2 phone calls, I think we have it sorted out. My booking was through DHCC but with Dollar's mess ups, they have rebooked me at the same rate and let me use my Dollar Express and gave me...
The representative told me to make a new reservation! I made a new reservation (no. 344091138), took a taxi to Dollar office at the airport, and again, they didn't accept this reservation as well! This time, I decided to call Rentalcars myself, and had the representative speak with the representative at Dollar, which apparently solved the problem.
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