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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The United States House of Representatives is the lower chamber of the United States Congress, with the Senate being the upper chamber. Together, they comprise the national bicameral legislature of the United States. [ 1][ 2] The House is charged with the passage of federal legislation, known as bills; those that are also passed by the Senate ...
v. t. e. A member of congress ( MOC ), also known as a congressman or congresswoman, is a person who has been appointed or elected and inducted into an official body called a congress, typically to represent a particular constituency in a legislature. The term member of parliament (MP) is an equivalent term within a parliamentary system of ...
v. t. e. Representative democracy (also called electoral democracy or indirect democracy) is a type of democracy where representatives are elected by the public. [ 1] Nearly all modern Western-style democracies function as some type of representative democracy: for example, the United Kingdom (a unitary parliamentary constitutional monarchy ...
A public service or service of general (economic) interest is any service intended to address specific needs pertaining to the aggregate members of a community. [1] [2] Public services are available to people within a government jurisdiction as provided directly through public sector agencies or via public financing to private businesses or ...
The representativeness heuristic is simply described as assessing similarity of objects and organizing them based around the category prototype (e.g., like goes with like, and causes and effects should resemble each other). [2] This heuristic is used because it is an easy computation. [4]
Representative democracy, type of democracy in which elected officials represent a group of people. House of Representatives, legislative body in various countries or sub-national entities. Legislator, someone who is a member of a legislature.