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Lebara was founded in 2001 by UK-based Ratheesan Yoganathan, Rasiah Ranjith Leon and Baskaran Kandiah. The name Lebara was coined from the first two letters of each of the founders' names. [4] At launch the company's initial product was international telephone calling cards , sold through independent mobile phone shops. [4]
7) Even to raise a concern as serious as this, Lebara asked us to recharge again to talk to customer care. Both the customer experience and the response from Lebara to such a serious issue has been very poor and ridiculous. The big mistake from our side is to have used the credit card with them.
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Solutions: (a) have a UK friend add credits for you and settle-up later, (b) go to a 99P Store and refresh in cash. Bummer for me as I wanted to cal-fwd usa number to uk number to get critical calls while in London. However, call-fwd requires both phones to be active at the same time and the target phone accept the initial setup call.
33 reviews. 12 helpful votes. Don't buy a Lebara Mobile SIM. 10 years ago. Lebara mobile might seem attractive, but they are a nightmare to deal with - especially if you're travelling from overseas into the UK. I bought a Lebara SIM because I had used Lebara in Spain, and it was very easy. But, in the UK, it chewed up all my credit in just a ...
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The one and only time I bought a Lebara SIM I ended up putting int in the bin and getting a Vodafone one. Customer service is non existent. A few weeks ago I needed to get a SIM card for an airbnb I help run in Scotland to use in a MIFI device (was waiting for an engineer to install new fixed broadband).