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First- the customer service is awful. We waited in line for over 60 minutes to even talk with an agent then waited an additional 20-30 minutes for the car to arrive. The agent told me that extra insurance in Costa Rica is REQUIRED so I proceeded to get socked with more than $350 in additional charges above my $250 rental.
1. Re: Beware of AVIS Prepay Scam at Fort Lauderdale Airport. 15 years ago. It's not just Avis -- every car rental company in the world offers the prepay option. They all work the same way -- you pay for a FULL tank of fuel before you leave the airport, then you return the car as close to empty as you are comfortable.
I emailed AVIS right away about this fee and explained to them that I never used or having been notified of their toll service and the explanation I got from AVIS was "To request a copy of your E-Toll charges, please visit www.e-tolls.com. To dispute Avis E-Toll charges please phone 1-866-642-2000. " AVIS completely refused to help my resolve ...
Avis logo used from 1964 until December 2012. A Dodge Grand Caravan from Avis. Toyota Coaster from Avis. Avis Car Rental, LLC is an American car rental company headquartered in Parsippany, New Jersey. [3] Along with Budget Rent a Car, Budget Truck Rental and Zipcar, Avis is a unit of Avis Budget Group. [4]
avisbudgetgroup .com. Footnotes / references. [ 1][ 2] Avis Budget Group, Inc. is an American car rental agency holding company headquartered in Parsippany, New Jersey. It is the parent company of several brands including Avis Car Rental, [ 3] Budget Rent a Car, [ 4] Budget Truck Rental, Payless Car Rental and Zipcar. [ 5]
By 2005, Enterprise Rent-A-Car's customer service has been recognized seven times by J.D. Power and Associates as highest in customer satisfaction for rental car companies at or near airports. [10] The company was named ninth on Business Week's top 25 companies customer service list in 2007. [11] [12]
I returned from our trip to discover the AVIS airport rental in France had voided my oteoaid contract and arbitrarily charge my credit card 1,600 Euros for returning the car 1 hour late, when the late fee printed in the original invoice was 91.25 Euros per hour.
applicable to AMEX AVIS certificate holders. Also, if you follow the instructions and go thru AMEXMR, the published rates are 10-15% higher than those obtained thru the AVIS website. Thus on a $1,000 rental thru AVIS. the same rental thru AVISMR is $1,100. In effect a $100 certificate is worthless.