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All pre-booking inquiries and responses will eventually be facilitated through VRBO’s secure messaging platform. You can message back and forth with travelers as you do today, but phone numbers, links, and emails will be redacted from messages. Contact details will be provided to both parties after a booking is accepted. Edited: 7 years ago
1. Re: Airbnb host asks for my Passport. All legit hotels, B&Bs and apartment rentals in Italy need your information from the passport so they can inform the local authorities of your presence in that certain town/city. Some take it when you arrive, some ask for the info before your arrival.
I had booked this Airbnb about 4 months ago. However, he wants me to either: A) cancel my booking, get automatically refunded the 50%, he will then refund the remaining 50% minus the service fee. Then when I rebook for the same dates, he will give me a discount of the service fee; or. B) cancel my booking then rebook and pay him in cash upon ...
You can sign in to your account for help managing your properties and bookings. Here, you can also access the owner help center by selecting the ‘?’ next to your name in the top right corner. You can also ask Ollie, our helpful action bot! There are also step-by-step guides across your owner center which answer different questions and walk ...
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Airbnb attempts to establish trust between the traveler and the host. Many hosts rent spaces within their homes, which makes them feel vulnerable. As a traveler, you want the host to allow you to stay in their homes and have the faith that you won't trash their places or treat them disrespectfully.
For someone who contacted me through a rental platform like Airbnb or VRBO, I would NEVER book outside the rental platform. Only AFTER the booking is complete do I send a message outside the platform which has some url links (such as the form to book the guest's transfer from the airport and to submit their passport information) because the ...
If you want to contact sister company Viator (the "arm" of TripAdvisor Inc that sells tours), reply to your email confirmation or call them. Note that Viator is NOT the same as TripAdvisor. USA & Canada: (866) 648-5873 (toll free) UK: (0)20 3318 0421. Australia: (0)2 8069 5885. Brazil: (21) 3958 5513.